CMT’s own ride hailing platform,
rebuilt for London
ARRO, CMT’s ride hailing platform, has built a significant presence in the US since 2016. It is live in London following a complete revamp, and its full roll-out across the city is under way.
Passengers who already use ARRO in the US can open the same app to hail a London Black Cab when they visit the capital.
ARRO trip dispatch
Jobs straight to the driver tablet, with no commission.
With ARRO, ride hailing jobs are delivered straight to the CMT in-vehicle tablet. Drivers keep the whole meter fare, and passengers pay exactly what they would for a cab hailed on the street.
Live in LondonNo commission for drivers and no booking fee for passengers. Passengers simply pay the meter fare.
Fair pricing keeps passengers coming back, and commission-free work is a genuine draw for drivers.
Jobs straight to the in-vehicle tablet
Since ARRO is built and owned by CMT, trips are dispatched directly to the CMT in-vehicle tablet. No second phone, no extra app to juggle: drivers accept trip requests with a simple tap and switch between hailing and street work in one place.
ARRO Concierge
An additional stream of jobs from locations such as hotels and hospitals, helping keep cabs busy between street hails.
Passengers pay the meter fare
There are no booking fees, surge prices or app surcharges. Passengers simply pay the metered fare, just as they would for a cab hailed on the street, which builds trust and repeat use.
Demand insight for drivers
CMT’s business intelligence produces waiting-time data for taxi ranks and streets, helping drivers position themselves where the work is.
How an ARRO trip works
Every step happens on the CMT tablet already in the cab, from the request to the payment.
Accept the request
An e-hail request arrives on the CMT tablet, marked as a no commission trip. Accept it with one tap.
Drive to the pickup
The map and the passenger’s pickup details are on the same tablet. No second phone needed.
Complete the trip
Confirm the passenger is on board and follow the route to the drop-off.
Get paid the meter fare
The passenger pays the metered fare by card. You keep it all, with no hailing commission.
ARRO for you
The same ARRO, with an offer built around how you work.
For owner drivers
Extra trips sent straight to your tablet. You keep the whole meter fare, with no hailing commission.
See the owner driver offerFor fleet owners
Commission-free ride hailing work that makes your cabs more attractive to drivers and keeps them busy between street hails.
See the fleet offerDrive or ride with ARRO
Drivers on the CMT system receive ARRO jobs on their tablet, with no hailing commission. Passengers can hail a London Black Cab from their phone and simply pay the meter fare.